How do I purchase an additional subscription for a user?

If you have available subscriptions in your organization's account, it's easy to add a user and assign a subscription. If you do not have any subscriptions available or need a different subscription type, you can purchase one on the Organization Hierarchy page.

• Purchasing a subscription for a new user 
• Purchasing a subscription for an existing user

Purchasing a subscription for a new user

1. Log in to your MedBridge account.
2. Hover over "My Practice" and select "Org Management."
3. On this page you can see how many subscriptions are available. If you have available subscriptions, select "Add User" to add the user and assign a subscription. If you need to purchase more subscriptions, select "Organization Hierarchy." 

1. In the upper left, select "Add User."
2. Enter the user's name, email, and discipline and assign them to a clinic. 
3. Choose whether the user just needs a subscription, just needs a role, or needs both.
4. Select your organization to confirm the subscription will be owned by the organization and select "Continue."
5. Under the Purchase section, select the subscription type you would like to purchase. You'll only be able to purchase subscription types your organization currently has enabled. If you are interested in additional subscription offerings please contact your Account Manager or our admin support team.
6. If you already have a card on file, you can use your existing card. You can also enter a new card. When you're finished entering your card details, scroll down and select Continue. 
7. Review and confirm the purchase, then select complete. 
8. Your new user will receive an activation email they can use to set up their account within the hour. Alternatively, you can select "Send Activation Email" to send them an email right away.
9. You can also select "View Profile" to quickly assign the user a role if needed. 

You have now purchased a subscription for a new employee! 

Purchasing a subscription for an existing user

1. Log in to your MedBridge account.
2. Hover over "My Practice" and select "Org Management."
3. On this page you can see how many subscriptions are available. If you have available subscriptions, select "Add User" to add the user and assign a subscription. If you need to purchase more subscriptions, select "Organization Hierarchy."
4. In the upper left corner, search for the user's name and select it.
5. Select "Assign Subscription."
6. Select your organization to confirm the subscription will be owned by the organization and select "Continue."
7. In the Purchase section, select a subscription type. You'll only be able to purchase subscription types your organization currently has enabled. If you are interested in additional subscription offerings please contact your Account Manager or our admin support team.
8. If you already have a card on file, you can use your existing card. You can also enter a new card. When you're finished entering your card details, scroll down and select "Continue."
9. Review the purchase and select "Purchase Subscription" to complete the transaction.
10. The user has been assigned a subscription and will receive an email to activate their account. You can also select "View Profile" to quickly assign the user a role if needed.

Note that you can always see how many subscriptions you have available from the Organization Summary page.