This article provides information on who you should contact for support whether you are an admin or clinician, or patient and will direct you to the correct contact information depending on your specific needs.
If you're unable to find the answer to your questions here on the Help Center, we have several teams available to help you depending on what you need assistance with.
Simply click on the category below that best matches to be pointed in the right direction and we will be happy to answer any questions you have!
Organization Admins
Please select what type of issue you need assistance with to see contact options.
Technical, How-To, and Product Usage Questions
Contact Admin Support 4am to 5pm PST, M-F
Email: Contact Us
Phone: 206-822-6111
Invoice or Payment Questions
Contact Accounting & Billing: 8am to 5pm PST, M-F
Email: Contact Us
Phone: 206-590-6751 (voicemail only)
Clinicians and Patients
If you are a clinician or patient using our products and need technical help or have usage questions, contact Customer Support 6am to 5pm PST, M-F
Email: Contact Us
Phone: 206-822-6116