The first performance year for the expanded Home Health Value-Based Purchasing Model (HHVBP) model is 2023, with a payment adjustment capped at 5 percent. HHVBP is a major step forward in value-based care and links reimbursement to the quality of care delivered.
The impact: There is now a 5 percent plus or minus rate adjustment based on the quality of care delivered starting in 2023 (with 2023 quality scores impacting payment rates starting in 2025). According to CMS, the model has resulted in an average 4.6 percent improvement in home health agencies’ quality scores as well as an average annual savings of $141 million to Medicare.
Your score is determined by the following factors:
- 35 percent of the quality score is based on OASIS accuracy.
- 35 percent of the score will be based on submitted claims for ED visits, as well as hospitalizations that occur within the first 60 days of a patient on service.
- 30 percent of the score will be based on the HH-CAHPS survey.
You can prepare for the transition to HHVBP with MedBridge’s expert-led educational resources. The courses included in this article will help boost OASIS accuracy, reduce readmissions, and elevate HH-CAHPS scores.
Based on your organization’s quality outcome metrics and performance improvement plans, use MedBridge to build and assign Knowledge Tracks based on the following goals:
- Increase OASIS accuracy for the items impacting total performance score with OASIS Boosters
- Reduce readmissions with the House Call podcast series
- Improve HH-CAHPS survey scores with HH-CAHPS Overview Training
Once you’ve determined where your agency would like to improve, you can build Knowledge Tracks to assign this content to your staff and track their progress.
To deliver this content to your staff, log into your MedBridge account and copy the relevant track names, descriptions, and section names into the Knowledge Track builder. Then, add the courses below by searching for the name of each course. For more information about building Knowledge Tracks, check out Getting Started With the MedBridge LMS.
Track Name: Home Health Value Based Purchasing Quality Improvement
Track Description: This training will help improve the quality of your care for items related to Value-Based Purchasing.
Section 1: HHVBP Overview Series
Course Title | Video Run Time (Minutes) |
HHVBP: Overview of the Model | 16 |
HHVBP: OASIS Specific Measures | 14 |
HHVBP: Hospitalizations and ED Use | 16 |
HHVBP: HH-CAHPS Measures | 15 |
HHVBP: Tracking and Analyzing Metrics | 15 |
HHVBP: Strategies to Succeed | 15 |
Total Section Time | 1.5 hours |
Section 2: OASIS-E Boosters
Course Title | Video Run Time (Minutes) |
OASIS-E: M1845. Toileting/Hygiene | 5 |
OASIS-E: M1800. Grooming | 4 |
OASIS-E: M1810. Upper Body Dressing | 4 |
OASIS-E: M1820. Lower Body Dressing | 4 |
OASIS-E: M1830. Bathing | 4 |
OASIS-E: M1840. Toilet Transferring | 4 |
OASIS-E: M1850. Transferring | 5 |
OASIS-E: M1860. Ambulation | 7 |
OASIS-E: M1400. Short of Breath | 4 |
OASIS-E: M2020. Management of Oral Medication | 4 |
OASIS-E: M1870. Feeding/Eating | 2 |
Total Section Time | .75 hours |
Section 3: House Call: Improving the Patient Experience and Reducing Readmissions
Course Title | Video Run Time (Minutes) |
House Call Episode 1: Assessing Patient Readiness to Change | 14 |
House Call Episode 2: Active Listening With the OARS Model | 13 |
House Call Episode 3: Being Empathetic and Expressing Empathy | 14 |
House Call Episode 4: Breaking Down Barriers to Change | 14 |
Total Section Time | 1 hour |
Section 4: HH-CAHPS Overview Course
Course Title | Video Run Time (Minutes) |
HH-CAHPS Survey: Your Journey to Enhance Your Patients’ Experience | 90 |
Total Section Time | 1.5 hours |
Section 5: Customer Service Courses for Office Staff
Course Title | Video Run Time (Minutes) |
Customer Service in a Healthcare Setting | 15 |
Complaint Management in the Healthcare Setting | 13 |
Conflict Resolution in the Healthcare Setting | 10 |
Emotional Intelligence Strategies for Improved Customer Service | 9 |
Total Section Time | 47 |
Section 6: Customer Service Courses for Clinicians
Course Title | Video Run Time (Minutes) |
Customer Service for Patient Engagement | 15 |
Managing Patient Complaints | 13 |
Resolving Patient Conflicts | 11 |
Emotional Intelligence Strategies for Improved Patient Satisfaction | 10 |
Total Section Time | 49 |
Content recommendations are intended to help give you additional resources for your ongoing learning and patient care. We will be adding content recommendations for additional settings and solutions over time. To provide feedback on this offering or request additional content recommendations, please visit this link.