Some of our customers experience an issue where slides from downloaded PDFs show as blank.
Problem:
- The option to download a PDF from a desired course is clicked. The PDF looks fine in the browser.
- The file is downloaded to the hard drive.
- When opening the file, all pages are blank.
Workaround:
- Click to download a PDF from the desire course. The PDF should look fine in your browser.
- Instead of downloading the file, click the Print icon toward the upper right then choose Save as PDF in your printer options.
- Save to your hard drive.
- Open the file and all slides should be present.
Please contact our Support team if this workaround isn't working for you.