Blank pages when downloading PDFs

Some of our customers are experiencing an issue where slides from downloaded PDFs are showing as blank.

Problem:

1. Click to download a PDF from the desired course. The PDF should look fine in your browser.
2. Download file to your hard drive.
3. When opening the file, all pages are blank.

Workaround:

1. Click to download a PDF from the desire course. The PDF should look fine in your browser.
2. Instead of downloading the file, click the Print icon toward the upper right then choose "Save as PDF" in your printer options.
3. Save to your hard drive.
4. Open the file and all slides should be present.

Please contact our Support team if this workaround isn't working for you.