When organizations and clinicians sign up for MedBridge, they have two different versions of our HEP Builder to choose from. Our standard HEP has a few additional features when compared with HEP Lite and offer a slightly different patient experience.
If your patient logs in with a username and password, you're using our standard HEP. If they don't use a username and password to log in, you're using HEP Lite.
The chart below shows what features are available to you if you upgrade from HEP Lite to the standard HEP.
| Product Feature | HEP | HEP Lite |
|---|---|---|
|
Digital Home Exercise and Patient Education Library You can choose from over 8,000 home exercises and patient education resources when building your patient programs. |
✅ | ✅ |
|
Patient Mobile App and Web Portal Your patients can access their program from the MedBridge GO App or our online patient portal at www.medbridgego.com. |
✅ | ✅ |
|
Program Access via Username and Password Patients log into their program using a username and password. |
✅ | ❌ |
|
Messaging Patients can message their care team between visits to get questions answered. |
✅ | ❌ |
|
Pain and Difficulty Reporting Patients can report on painful or difficult exercises and give their care team more information about their progress. |
✅ | ❌ |
|
Multiple Episodes of Care You can enable multiple episodes of care to help patients manage multiple providers or conditions. |
✅ | ❌ |