MedBridge is continuously working to keep our clinician and patient data safe and ensure HIPAA/HITRUST compliance. To maintain this compliance, users who are inactive for more than 30 minutes will be automatically logged out.
After 15 minutes of inactivity, you'll be notified that your session is about to expire and that you'll be logged out. Select Stay Signed In to continue your session.
If you do not select Stay Signed In within this 15 minute countdown, you will be automatically logged out.
The inactivity reminder will not appear while actively watching a course. As long as the video is playing, your session will stay active.
If you're using the HEP Builder, you can complete any of the following actions to keep your session active:
- Saving
- Entering details (parameters, instructions)
- Searching for exercises/PE
- Favoriting exercises (aka - saving bookmarks)
- Any other action involved in building a program
Please note that the following actions will not indicate activity, and will not keep you signed in.
- Moving your mouse
- Clicking on the HEP builder with no action associated
- Clicking anything on another page, window or app
- Any actions made in other browser windows or tabs