What is a NextGen EMR Integration?

Integrating Medbridge with your NextGen EMR creates a seamless provider experience. A provider can launch Medbridge directly from NextGen, use Single Sign-On to bypass entering additional credentials, and the patient context can be electronically sent to Medbridge, eliminating patient data entry. After saving an HEP in Medbridge, a clinician can retrieve the PDF of that program from NextGen and save it to the patient’s chart.

Benefits & ROI

Maximize time savings and organizational profitability by:

• Saving up to 5 minutes per patient while increasing patient engagement. That equals a time savings of 250 hours per year and potential additional revenue of $33,000 per clinician per year for new evaluations and $30,000 per clinician per year for patient visits.^{1, 2, 3}
• Reducing errors in patient care by eliminating manual entry and duplication of records.

Streamline clinician workflows by allowing clinicians to:

• Create high-quality digital exercise programs from within Epic without going to an outside application.
• Reduce redundant data creation by instantly creating patient records within Medbridge.
• Simplify patient program sharing with our electronic sharing options and easy patient program access.
• Patients who receive their program electronically have an engagement rate higher than 80 percent.⁴

Optimize the patient experience by:

• Integrating patient education and home exercises into the EMR for easier access to care programs, leading to improved adherence and outcomes.
• Improving patient rapport by reducing administrative burden and freeing up more time with patients.
• Quickly and easily identifying low adherence and remediating with two-way communication and targeted patient education.

Key Features

• Single Sign-On
• Automatic HEP documentation
• Instant patient record creation

Considerations

• Organization must be on NGE 6.2021.1.
• Organization must have API Suite Manager installed.
• Clients in Citrix environments may not be able to play videos due to constraints of the environment.

Implementation Process

• Kickoff email to discuss requirements and process details.
• Access to the Medbridge Application for Production Environment requested by Client.
• NextGen interface configuration completed by Client.
• Test users configured for end-to-end testing and testing completed in Medbridge staging.
• Full Client roster updated in Medbridge with EMR’s unique identifier for each user.
• Client and Medbridge builds pushed to production for go-live.
• Integration is enabled and final validations completed.

NextGen EMR Integration Flow

1. LAUNCH MEDBRIDGE FROM NEXTGEN USING SINGLE SIGN-ON (SSO)
   1. After the clinician locates the Medbridge button within the patient record, this facilitates the SSO process with Medbridge, taking the clinician to the patient profile or the HEP Builder.

2. VIEW PATIENT PROFILE IN MEDBRIDGE
   1. If the patient has a prior record in Medbridge, the clinician lands on the patient profile where they can review adherence data and previous home exercise programs (HEPs) or create a new HEP for the patient. If the patient does not have a previous record, the clinician lands on the Medbridge HEP Builder (see step 3 below). Information passed from the EMR will include the patient's MRN, first name, last name, preferred name, date of birth, email, and phone number.

3. CREATE AND CUSTOMIZE HEP IN MEDBRIDGE
   1. The clinician can create, customize, or update the HEP in Medbridge by adding individual exercises and education for the patient, and they can then share the program with the patient. We suggest using text or email. When programs are shared digitally with patients, patients are nine times more likely to log in than when they receive access instructions on paper.⁵ Patients can access a PDF via a web login.

4. SAVE HEP PRESCRIPTION BACK TO NEXTGEN
   1. When the clinician saves an HEP in Medbridge, it will automatically be sent to the patient chart in the EMR as a PDF.

References

1. Overall time savings: Assuming 50 5-day weeks per year and 12 patient visits per day.

2. Cost savings on new evaluations: Assuming 45 minutes per new evaluation, 333 new patient evaluations per year, and a reimbursement of $100/visit.

3. Cost savings on patient visits: Assuming an average of 30 minutes per visit and 500 visits per year.

4. In a sample of Medbridge RTM patients, those who received an electronically shared program in the previous 12 months had an engagement rate of over 80 percent.

5. Based on Medbridge internal research.