What is a NetHealth EMR Integration?

Integrating MedBridge with your NetHealth EMR creates a seamless provider experience. A provider can launch MedBridge directly from NetHealth, use Single Sign-On to bypass entering additional credentials, and electronically send the patient context to MedBridge, eliminating patient data entry. After saving an HEP in MedBridge, it will be saved automatically to the patient’s chart in NetHealth.

Benefits & ROI

Maximize time savings and organizational profitability by:

• Saving up to 5 minutes per patient while increasing patient engagement. That equals a time savings of 250 hours per year and potential additional revenue of $33,000 per clinician per year for new evaluations and $30,000 per clinician per year for patient visits.^{1, 2, 3}
• Reducing errors in patient care by eliminating manual entry and duplication of records.

Streamline clinician workflows by allowing clinicians to:

• Create high-quality digital exercise programs from within Epic without going to an outside application.
• Reduce redundant data creation by instantly creating patient records within MedBridge.
• Simplify patient program sharing with our electronic sharing options and easy patient program access.
• Patients who receive their program electronically have an engagement rate higher than 80 percent.⁴

Optimize the patient experience by:

• Integrating patient education and home exercises into the EMR for easier access to care programs, leading to improved adherence and outcomes.
• Improving patient rapport by reducing administrative burden and freeing up more time with patients.
• Quickly and easily identifying low adherence and remediating with two-way communication and targeted patient education.

Key Features

• Single Sign-On
• Automatic HEP documentation
• Instant patient record creation

Considerations

• MedBridge will work directly with your NetHealth Analyst and Interface teams to build the connection.
• Available on NetHealth Clinic (web) 3.0.x and NetHealth Clinic (desktop) 6.3.
• Not compatible with our Multiple Episodes of Care (MEC) feature.
• Clients in Citrix environments may not be able to play videos due to constraints of the environment.

Implementation Process

• Kickoff email to discuss requirements and process details.
• NetHealth and Client data exchanged with MedBridge.
• NetHealth build completed by Client and NetHealth engineering.
• API Key exchanged with MedBridge and NetHealth.
• Testing completed between NetHealth, Client, and MedBridge.
• Full Client roster updated in MedBridge with NetHealth’s ID for each user.
• Integration is enabled and final validations completed.

NetHealth EMR Integration Flow

1. LAUNCH MEDBRIDGE FROM NETHEALTH USING SINGLE SIGN-ON
   1. From the patient list in NetHealth, a provider can open the MedBridge window and click ‘View Patient Profile’ to launch MedBridge. The clinician will be logged in to MedBridge in an embedded view inside NetHealth.
2. VIEW PATIENT PROFILE IN MEDBRIDGE
   1. The provider will land on the patient’s profile in MedBridge and can view any patient adherence data as well as previous HEPs, or create a new HEP for the patient. This profile is created automatically from the EMR.
3. CREATE AND CUSTOMIZE HEP IN MEDBRIDGE
   1. The clinician can customize the Home Exercise Program (HEP) by adding individual exercises or education for their patient.
4. SAVE BACK HEP TO NETHEALTH
   1. When the provider saves an HEP in MedBridge, it will automatically be sent to the clinician's view of the patient's chart as a PDF.

References

1. Overall time savings: Assuming 50 5-day weeks per year and 12 patient visits per day.

2. Cost savings on new evaluations: Assuming 45 minutes per new evaluation, 333 new patient evaluations per year, and a reimbursement of $100/visit.

3. Cost savings on patient visits: Assuming an average of 30 minutes per visit and 500 visits per year.

4. In a sample of MedBridge RTM patients, those who received an electronically shared program in the previous 12 months had an engagement rate of over 80 percent.