MedBridge Pathways is currently in beta and only available to select clients. Learn more about MedBridge Pathways.
As your organization starts utilizing MedBridge's new self-managed care solution, Pathways, you'll want to keep track of your staff's use of the tool. This helps you identify power users as well as users who may need more support.
In this article, we'll show you how to review Pathways utilization using MedBridge.
Note: You must be have the admin role at the practice level in order to access this dashboard. Learn more about roles and organization hierarchy.
Start by logging into your MedBridge account. From the navigation bar, select My Practice, then Pathways Analytics.
When you first open Pathways Analytics, you'll be taken to the Invites dashboard. At the top of this dashboard, you'll see filters you can use to adjust the data you're seeing on this page, as well as a high level summary of the invites your staff have sent and the number of patients who have enrolled and accessed their Pathway.
In the Invite to Enroll section, you can see graphs indicating how many invites were sent each week and how many of those patients enrolled. If the bars for a given week are of equal height, then all your patients have enrolled in their program.
Further down the page, in the Clinician Invite Analytics section, you can information about individual staff members' utilization. You can see how many invites each clinician has sent, which sharing method they are using, and more.
To see how patients in your organization are progressing through their Pathways, select Engagement at the top of the page.
Similar to the Invites dashboard, you'll find filters at the top of this page. In addition, you'll see a high level summary of how many patients have reported red flags.
As you scroll down the Pathways Engagement dashboard, you'll get more information about your Pathways patients. At the top, you'll see two graphs that give you a high level summary of patient progress.
In the Patients by Current Phase graph you can see how many patients are in each phase (1-4). The horizontal axis indicates each phase and the vertical axis indicates the number of patients. The graph will include different segments to indicate how engaged patients are:
- Active - Patients who had an engagement (assessment, exercise, education) in the last 10 days.
- Stalled - Patients who had an engagement in the last 11-29 days.
- Dropped - Patients who had an engagement 30 days ago or more.
- Not Started - Patients who moved into a phase but have no engagements.
The Phase Completion graph, also shows the number of patients in each phase. Again, the horizontal axis indicates each phase and the vertical axis indicates the number of patients. On this graph, the bars will be segmented to show how many patients have completed or did not complete each phase.
Further down the page, you'll find the Adoption by Week Enrolled section. This table provides a week-by-week summary of Pathways utilization. Each week, you can see how many patients were in each phase, how many completed that phase, and more.
For more information about the data included in these dashboards, select Data Definitions.