MedBridge Pathways is currently in beta and only available to select clients. Learn more about MedBridge Pathways.
Pathways is designed to be a self-managed experience, so your patients can progress through the program without extra support from you. However, we all know that progress isn't linear, and there may be instances where red flags arise.
In this article, we'll show you how you can monitor your patients as they progress through Pathways.
- Start by signing in to your MedBridge account. At the top of your dashboard, select Patient Engagement, then select Pathways.
- You'll start on the Pathways invite page. To monitor your patients' enrollment status, select Dashboard.
When you first open your Pathways dashboard, you'll see the invites dashboard, which you can use to check if your patients successfully enrolled in their Pathway. To monitor patient progress, select Engagement.
At the top of this dashboard, you'll see filters you can use to adjust the data you're seeing on this page. You can also see a quick summary of patient red flags.
Red Flag Report
If you only have a few minutes to monitor patients, starting in this red flag section is a good starting point. If there is a number value under This week, that means some patients have reported a red flag in the last 7 days. Select Detail to get more information about these patients.
On this page, you'll see a summary of the patient's progress, including which Pathways phase they are in and which red flag was reported. If you haven't already connected with this patient about this symptom, you may want to reach out to them to learn more and get them the support they need.
Other Pathways Engagement Data
As you scroll down the Pathways Engagement dashboard, you'll get more information about your Pathways patients. At the top, you'll see two graphs that give you a high level summary of patient progress.
In the Patients by Current Phase graph, you can see how many patients are in each phase (1-4). The horizontal axis indicates each phase and the vertical axis indicates the number of patients. The graph will include different segments to indicate how engaged patients are:
- Active - Patients who had an engagement (assessment, exercise, education) in the last 10 days.
- Stalled - Patients who had an engagement in the last 11-29 days.
- Dropped - Patients who had an engagement 30 days ago or more.
- Not Started - Patients who moved into a phase but have no engagements.
The Phase Completion graph, also shows the number of patients in each phase. Again, the horizontal axis indicates each phase and the vertical axis indicates the number of patients. On this graph, the bars will be segmented to show how many patients have completed or did not complete each phase.
Further down the page, you'll find the Invite Detail section which gives you details about each patient you've invited to Pathways. Here you can find the patient name, what phase they are currently in, when they last engaged, and more.
On the right side of the table, you'll see a column for red flags. If any patients have a "1" here, they have noted a red flag symptom during one of their assessments. Consider reaching out to that patient to address that symptom if you haven't already.
What is considered a red flag symptom?
Every 7 days, patients participating in Pathways will be assigned an assessment. This is used to help determine if they feel prepared to progress to the next phase. The final question of each assessment asks if the patient is experiencing any red flag symptoms.
For our low back pain Pathway, the red flag symptoms are
- Numbness in saddle area
- New difficulty with bowel or bladder control
- New or sudden weakness or loss of control in your legs
- Severe pain at night that does not stop
If a patient indicates they are experiencing any of these symptoms, they will not be able to progress to the next phase, and a red flag will be added to that patient on this dashboard.
For more information about the data included in these dashboards, select Data Definitions.