Pathways is Medbridge's new provider-driven digital MSK care platform. Learn more about Medbridge Pathways and request a demo.
Pathways is designed to be an independent experience, so your patients can progress through the program without extra support from you. However, we all know that progress isn't linear, and that you as the provider need to be equipped to monitor your patients at a high-level, in case any red-flags or problems arise.
In this article, we'll show you how you can monitor the patients in your clinic as they progress through Pathways. For information on viewing specific patient progress, including pain scores, PROMIS scores and more, see their patient record.
Monitoring Enrollment from the Dashboard
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Start by signing in to your Medbridge account. At the top of your dashboard, select Patient Engagement, then select Pathways.
- You'll start on the Pathways home page. To monitor your patients' enrollment status, select Dashboard.
When you first open your Pathways dashboard, you'll see the invites dashboard, which you can use to check if your patients successfully enrolled in their Pathway. To monitor patient progress, select Engagement.
At the top of this dashboard, you'll see filters you can use to adjust the data you're seeing on this page.
Other Engagement Data
As you scroll down the Pathways Engagement dashboard, you'll get more information about your Pathways patients. At the top, you'll see two graphs that give you a high level summary of patient progress.
In the Patients by Current Phase graph, you can see how many patients are in each phase (1-4). The horizontal axis indicates each phase and the vertical axis indicates the number of patients. The graph will include different segments to indicate how engaged patients are:
- Active - Patients who had an engagement (assessment, exercise, education) in the last 10 days.
- Stalled - Patients who had an engagement in the last 11-29 days.
- Dropped - Patients who had an engagement 30 days ago or more.
- Not Started - Patients who moved into a phase but have no engagements.
The Phase Completion graph, also shows the number of patients in each phase. Again, the horizontal axis indicates each phase and the vertical axis indicates the number of patients. On this graph, the bars will be segmented to show how many patients have completed or did not complete each phase.
Further down the page, you'll find the Invite Detail section which gives you details about each patient you've invited to Pathways. Here you can find the patient name, what phase they are currently in, when they last engaged, and more.
For more information about the data included in these dashboards, select Data Definitions.