Pathways is Medbridge's new provider-driven digital MSK care platform. Learn more about Medbridge Pathways and request a demo.
Note: This article covers inviting a new patient to Pathways that has not yet been created. We recommend starting with the new "Create Patient" feature, which allows you to create your patient's account and assign them to a pathway in just a few simple steps. Read more about creating and assigning patient pathways here.
Pathways is Medbridge’s new digital care platform that is purpose-built to keep therapy at the forefront of care. It can help you deliver superior patient outcomes across the musculoskeletal care spectrum.
In this article, we'll show you how to assign a Pathway to your patient.
1. Start by logging in to your Medbridge account. You can access Pathways from your Dashboard by selecting Patient Engagement, then selecting Pathways.
2. Select the Pathways tab.
3. From here, you'll see a list of all available pathways. Identify the pathway you'd like to assign to your patient, then select Invite Patient.
You also have the option to preview the exercises and patient education within a pathway before assigning it by selecting Preview.
You can assign your patient a Pathway via a QR code, an email, or a text message. Note that each invite can only be used once. Select the Regenerate Invite button after each use.
Note: The Regenerate Invite button must be clicked between each assignment. Each patient receives a unique invite, and if Regenerate Invite is not selected between patients, patients could receive an invite that's already been used and be unable to log in.
QR Code
Select Generate QR Code to create a unique QR Code for your patient.
They can then open their smartphone's camera and point it at the code. They can then tap their screen to be taken directly to their Pathway.
Enter your patient's email address, and confirm they have consented to receive a program invite in their email. Then, select Send Email.
Your patient will receive an email similar to the one below. They can tap the link to begin creating their account.
Text Message
Enter your patient's phone number, and confirm they have consented to receive a program invite in their email. Then, select Send Text.
Your patient will receive a text similar to the one below. They can tap the link to begin creating their account.
Once your patient creates their account and logs in, you'll be able to review their progress from their patient record and see them in your patient list.