Learn about changes we’ve made to streamline the patient login process and improve the patient experience with our October 2023 product updates.
New Product and Feature Updates
Improve the Patient Login Process
The MedBridge GO app and Patient Portal are powerful tools for engaging your patients in their rehab. To make their experience even better, patients can now log in more seamlessly and see their program progress at a glance.
Help Your Patients Use MedBridge With Our New Patient Help Center
We know it can sometimes be a challenge to get your patients up and running with MedBridge’s suite of digital care tools. With that in mind, we’ve launched a new Patient Help Center packed with videos and articles so that your patients can more easily use MedBridge GO, the Patient Portal, and more.
New Course Series and Exercises
Help Your Staff Embrace Digital Care Tools
Digital tools are quickly becoming an essential part of patient care, but it can be a challenge to motivate your staff to change their habits and embrace these new tools. To improve staff buy-in with telehealth, digital HEPs, and other tools, we’ve created two new courses that explain what digital care is while sharing best practices for more effective care.
You can find these courses in our course catalog:
Assign these courses to your staff in a Knowledge Track and increase your utilization of digital care tools.
Build a Stronger Therapeutic Alliance with Our New Certificate Program
Effective communication is essential for building therapeutic alliance and improving patient engagement. Our new Therapeutic Alliance Certificate Program was designed to empower healthcare workers to improve patient engagement by understanding patient expectations for care, incorporating digital communication strategies, and optimizing communication techniques.
Improve OASIS-E Data Collection With New Podcasts and Courses
Now that OASIS-E has been around for nearly for a year, it’s a good time to assess and remediate skill gaps. With that in mind, we've created a new OASIS-E course series focused on common trouble areas. Developed in partnership with industry experts Cindy Krafft and Terry Greenhalgh, this engaging series includes three podcasts featuring candid perspectives of a PT and nurse, as well as real-life patient scenarios, quizzes for putting knowledge into practice, and more.
Empower Patients and Caregivers With New Dysphagia Education and Exercises
Improving swallowing function and enhancing safety is crucial for improving the overall quality of life of patients with dysphagia. To help you better support your patients, we’ve launched over 60 informative videos and detailed handouts covering essential topics from swallowing activities to NPO guidelines, ensuring clinicians have the tools to support safe swallowing and help patients achieve their goals.
You can find these exercises and many more by heading to the HEP Builder and sorting by most recent.
Develop Staff Skills by Assigning Digital Communication Courses and More
Discover the latest MedBridge continuing education courses, including the Person-Centered Manual Therapy Series, Digital Communication Strategies, Ethical Engagement in Short-Term Behavioral Health, Pelvic Health Rehabilitation, and Head and Neck Cancer Support. In addition, we’ve launched new compliance courses and a dysphagia patient education program.
See past product updates by checking out the articles below
- January 2024 - Top 2023 Product Improvements: Direct Messaging, Patient Profile Improvements, and more.
- December 2023 - MedBridge GO and Patient Portal Enhancements, Course Updates, and More
- November 2023 - New Patient Profile, Integrated HEP, Course Updates, and More
- Quarter 4 Courses and Exercises
- All product updates