How do I access a patient’s old or existing program?

If you're an HEP Lite user and need to review or update a patient's program, you can do so by referencing the patient's access code. Once you've found their access code, follow these steps to access the patient's program. 

1. Navigate to the Home Exercise Programs page via the Patient Engagement tab.
2. Select the Access Codes tab.
3. Select the Access Code that you wish to view or edit. Click edit and you will be redirected to the HEP Builder where you can modify the patient’s program. 

You can then click save to save the program.

This is a useful tool for updating an HEP as the patient progresses in their rehabilitation without having to give the patient a new access code or print-out. 

Note: If you are an HEP Lite user and a provider is removed from your organization for any reason, any programs they created will not be accessible by any other clinician.