This information only applies to individual subscribers. If you are part of an organization and have questions, contact Admin Support.
A subscription lasts 12 months from the day a user signs up. For example, if a user’s subscription was created on July 4th, the subscription would end on July 4th the following year.
Your subscription will automatically renew after 12 months. Automatically renewing ensures that your access to courses in-progress will remain uninterrupted.
If you do wish to cancel your automatic renewal, simply log into your account, click on the Subscription tab, and press Turn off automatic renewal. Your subscription will be active until the expiry date.