The MedBridge digital patient care platform provides you with all the tools you need to engage your patients. You can use our HEP tools to drive patient adherence, satisfaction, and results with engaging exercises, in-app messaging, and real-time monitoring.
Some advanced features of the HEP solution are not available to users on the HEP Lite platform. To access everything MedBridge has to offer by upgrading from HEP Lite, contact your account manager or our admin support team.
| Product Feature | HEP | HEP Lite |
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Digital Home Exercise and Patient Education Library Over 8,000 home exercises, patient education, adherence tracking, messaging, and more. |
✅ |
✅ |
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Template Programs Standardize care across your organization by creating and sharing template HEPs. |
✅ |
✅ |
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Patient Mobile App and Web Portal Patient facing portal and mobile app with reminders and gamification. |
✅ |
✅ |
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Branded Patient App / Branding Create a customized experience for your patient by adding your logos, colors, and more to the MedBridge GO Patient Mobile App and printed HEPs. |
✅ |
✅ |
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NPS Measure and analyze patient satisfaction with NPS reporting. |
✅ |
✅ |
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Patient Specific Programs Capture patient information within our HIPAA-compliant platform so you can easily find and update your patients' programs. |
✅ |
❌ |
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Patient Messaging Support patients when they need it by messaging between visits. |
✅ |
❌ |
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Pain and Difficulty Reporting Allow patients to report on painful or difficult exercises to better inform your treatment plan. |
✅ |
❌ |
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Patient Adherence Analytics Track patients' adherence to their programs and better inform your clinical decision making. |
✅ |
❌ |
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EMR Integration Integrate your EMR with the MedBridge system. Available EMR integrations include NetHealth Therapy, Raintree, Redox, NextGen, and more. |
✅ |
❌ |
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Multiple Episodes of Care Create multiple programs for a single patient to manage multiple conditions simultaneously. |
✅ |
❌ |
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Care Teams Assign multiple clinicians to a single patient to collaboratively provide care. |
✅ |
❌ |