The RTM Reporting Dashboards help you manage your patients remotely and make it easier to submit for reimbursement each month. If you’re having trouble determining how to best use these dashboards, check out the questions and answers below.
If your question is not answered here, feel free to submit a question. We’re reviewing these submissions weekly and will update this article as questions come in.
For more help using the RTM platform, check out the articles below.
- How do I review patient enrollment activity?
- How do I review patient engagement activity?
- How do I review care team and provider treatment activity?
- How do I use MedBridge to generate RTM billing reports?
How do I look at RTM activity for patients I am not the primary clinician for?
When you first navigate to the RTM reporting page, the dashboards will only show patients you are the primary clinician for. However, you may be collaborating with your colleagues to provide remote treatment to patients you are not the primary clinician for.
To see these patients, on the RTM reporting page, change the toggle in the upper left corner from "My Patients" to "All Patients." You will now see all RTM patients who have a primary clinician in the same clinic as you.
Note that in order for patients to appear on this list, within the MedBridge system you will need to be in the same clinic as the primary clinician for the patient. MedBridge administrators can add users to a clinic from the people page. If you need to add clinics to your organization, contact Admin Support.