Learn about the latest product updates, and recommended course series for your staff launching in November 2022.
Product and Feature Updates
NEW! Reassign Courses in Knowledge Tracks
Admins can now reassign courses even if a user has completed it in the past. This will allow you to reassign yearly compliance courses or re-train your team on previously assigned subjects without creating a new track each time. Learn more here.
Updated RTM Reporting - Activity Days
We’re adding *patient activity day counts to clinician reporting and RTM Analytics Dashboard to give a more accurate picture of HEP engagement and make it easier to know when you can submit an RTM episode for reimbursement.
*Activity days are the count of days where a patient logged adherence (current or in the past).
Updated RTM Reporting - Admin Activation Visualization
Organizations can now more easily monitor RTM episode creation and activation from the RTM Analytics Summary page. Organizations can monitor 4-week and monthly trends for those metrics.
New Course Updates
Pelvic Health Exercises and Education
This exercise series instructs patients to contract, relax, or lengthen their pelvic floor muscles, with visual cues to help guide the patient to perform the exercise correctly.
The patient education component includes topics like bladder retraining, urinary urge control techniques, lifestyle factors, and a patient-friendly guide to the pelvic floor.
You can always find the newest exercises and education by sorting the HEP builder by most recent.
Home Health Value-based Purchasing Customer Service Series
This series will help providers improve patient rapport and satisfaction to drive improvements in HHCAHPS scores, with two 4-course series designed for back office staff and clinicians respectively. Visit here for more information.
November is Alzheimer's awareness month, so it’s a great time to brush up on best practices for caring with patients with dementia. These courses equip clinicians with the latest evidence-based strategies to care for patients living with dementia, and help organizations stay up to date with the growing number of state requirements related to dementia training.
Home Health, Hospice, and Residential Care Facilities licensed in Florida can complete these courses to meet state training requirements:
- Alzheimer’s Disease and Related Disorders for Home Health Providers
- Alzheimer’s Disease and Related Disorders for Residential Care Providers
- Residential Care Training for Alzheimer’s Disease and Related Disorders
Additional recommended dementia courses for: