Video Transcript
The Medbridge RTM platform allows you to track your patients’ activity as they progress through their episode of care.
As we mentioned in our previous video, RTM is a 3-step process. In this video, we’ll look at the first step, Enrollment.
Let's take a look at Medbridge Platform and see how you can start monitoring your patients. What you see here is your patient list of all your patients that are in the Medbridge program. When you want to create a new patient and enable them for RTM, what you're gonna do is click on this blue button here that says Create Patient.
When you click on that button, you're gonna be required to enter in some information. Once you enter in that information, then you'll be able to create the patient as you click on consenting their information.
It'll default to your name, and what you wanna do here is click on these three boxes that allows for the patient to communicate with you. This becomes very important with remote therapeutic monitoring because you want to understand how that patient is doing with respect to the home exercise program you've prescribed to them, allowing them to message you if they're having any pain or any difficulty to allow you to review this in between their in-person visits.
Once you add the new patient, the patient will be created and is gonna take you to their profile screen. The first thing you're gonna want to do is build a program for that patient. So I'm gonna click on this Build Program button.
What this will do, will take you to our home exercise program. As an example here, I'm going to go into our templates and select a program for the templates. As I click and drag, it'll drop into the exercise builder.
Once I have finalized the program I'm gonna click save, and when I click save what this is gonna do is gonna want me to add in some information regarding the patient in terms of what am I seeing them, or what am I treating them for.
So if I clicked, oh, total knee replacement, this will default to my discipline. For this scenario, I'm gonna change it to a physical therapist. It'll automatically name my episode of care. And now because I've evaluated this patient and I feel that this patient is gonna be appropriate for remote therapeutic monitoring, I'm gonna enable the RTM episode.
What this does now, it allows me to create the patient. It's gonna allow the patient to communicate with me like we had discussed before. And as I'm completing all this, I'm gonna log my information because what's important now - I'm setting up the patient, I'm educating the patient on what they're supposed to do, setting expectations of what I want them to do during their recovery program.
And I'm gonna log this information so that I can know what time I spent in order to help me with understanding building milestones. So once I click Save program, what it's gonna do, Medbridge allows you to save and log data on the time that you're spending with the patient on certain activities.
So as you see here, you'll see the name, the default to your name. I'm onboarding the patient and today's date and I'm gonna add in how much time I spent onboarding Anang with onto the program. And then we give you the ability to add a little note, so where I can add “set up patient with Medbridge GO and HEP and set expectations on the program.”
So as I finish completing that and I log that activity that is gonna be logged and we'll get back to it a little bit later and show you where that log activity is in order for you to help you with your billing metrics. Now that I'm in here, again, the program is saved. Now I can share this program with them electronically.
I can share it with them via text, email, or I can have a QR code if they're in the office with me, where they can scan this and download the application to their phone. It is very important to share this electronically because it's important for the patient to log their information of their activity so you get that data to review as part of your RTM program.
If you were to share this via paper and print out, the patient will still be able to do their program, but unfortunately, you will not have any data on what they're actually completing at home since they are using the paper to review their program. So that's why we encourage you to share via text, email, or the QR code.
If it is text, you can see it defaults to the phone number that I created in the account. I click on that button. I send the text and it'll send the information to the patient for them to log in.
The final step is for the patient to enroll in their program. Once they login using the Medbridge Go app or the Patient Portal, they will be activated, and can start being monitored. Once they’ve had access to the program for 16 days, you can bill for this enrollment activity using 98975.
After reviewing this video, you now understand how to enroll your patients in Medbridge.